The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website (including our Privacy Policy) (the “Terms and Conditions”).
By visiting the Website, you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website and all content and functionalities available on the Website (or any of our other websites and related micro-sites accessed through the URL www.emaraacademy.com – www.emara-academy.com and related domain names and mobile application) (the “Services”).
If you wish to use our Services, you must read and agree to be bound by our policies relating to those Services. In particular, your attention is drawn to our policies relating to the terms of purchase and our Privacy Policy.
If you are aged under 18, you must let your parent or legal guardian know about our Privacy Policy before you register to use this Website or any of the Services and you represent and warrant that you have obtained the consent of your parent or legal guardian to purchase the products offered for sale in the Website
Intellectual Property
We grant you a non-transferable and revocable personal license to use the software that is provided to you by us as part of the Website, for the sole purpose of enabling you to use and enjoy the benefit of our Services, as provided by Emara Academy in the manner permitted by the Terms and Conditions. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you, and without prejudice to any other rights of Emara Academy.
All copyright, trademarks, trade names, designs, the “look and feel” of the Website, other intellectual property and material, rights on and relating to the Website including software and all HTML and other code contained in the Website, page headers, images, texts, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads and video (collectively, the “IP”) are and shall at all times remain vested in Emara Academy and/or are the property of their respective owners, and are protected by the United states and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only as expressly authorized by Emara Academy and/or its third party licensors provided, however, that you do not modify or alter the IP in any way; and do not provide or make available the IP to any third party in a commercial or non-commercial manner. You will not acquire any copyright, trademark or other proprietary rights whatsoever in the IP. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of the Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP or our Website. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the IP is strictly prohibited.
Emara Academy is the exclusive owner or licensee of the IP (as applicable) and is the exclusive licensee of the www.emaraacademy.com – www.emara-academy.com domain names.
Emara Academy may provide content of third parties ("Third Party Content") or links to third party websites (“Third Party Sites”) as a service to those interested in this information. Emara Academy does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between Emara Academy and such third party. Emara Academy does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. Emara Academy is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to Emara Academy do not necessarily reflect the views of Emara Academy. In light of the above, Emara Academy will not be held liable for any reason whatsoever in respect of Third Party Content and/or Third Party Sites including without limitation for the provision of external sources, their content, commercial advertising, products, services or any other information or data available on the Website or from such external sources.
Viewing rights for courses on Emara Academy are strictly limited to the account holder and their immediate family members only (father, mother, brother, sister, spouse, son, or daughter), unless otherwise modified by future updates to the Academy’s policy as stated on the Terms and Conditions page.
Registration
Certain Services and related features, such as but not limited to, newsletters, that may be made available on the Website may require registration or subscription to enable your use of them. Should you choose to register or subscribe for any such Services or related features, you agree to provide complete, accurate and current information about yourself, and to promptly update such information if there are any changes. We may change our registration or subscription requirements from time to time. As a user of the Website you are solely responsible for keeping passwords and other account identifiers safe and secure. As a user of the Website you are entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us immediately of any unauthorized use of your password or account. Emara Academy shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this paragraph. You may be liable for our losses or others due to such unauthorized use.
Please refer to our Privacy Policy for information about how we use your data.
You are responsible for your use of the Website, for any information, text, graphics, photos or other materials which you upload or post to the Website (collectively “Your Content”), and for any consequences thereof. Most content you submit, post, or display through the Website is public by default and will be able to be viewed by other users and through third party services and websites. You should only provide content that you are comfortable sharing with others under these Terms and Conditions. When posting Your Content, you agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. We may not monitor or control Your Content and, we cannot take responsibility for Your Content. Any use or reliance on Your Content, or content provided by any party other than Emara Academy (such as other users) (“Other Content”) or obtained by you through the Website is at your own risk. Your Content may be moderated and may take up to 48 hours to be displayed but We do not commit to checking all Your Content or Other Content and will not be liable for the same. If you have a complaint about any posts, please contact our Customer Service. Emara Academy reserves the right, in its sole discretion, not to publish or to remove any of Your Content or Other Content that it believes may be unlawful, defamatory, racist or libellous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data or improperly uses the medium for promoting and advertising businesses.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of Other Content or endorse any opinions expressed via the Website. You understand that by using the Website, you may be exposed to Other Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabelled or are otherwise deceptive. Under no circumstances will we be liable in any way for any of Your Content or Other Content, including, but not limited to, any errors or omissions in Your Content or Other Content, or any loss or damage of any kind incurred as a result of the use of Your Content or Other Content posted, emailed, transmitted or otherwise made available via the Website or broadcast elsewhere.
You retain your rights to Your Content. By submitting, posting or displaying Your Content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute Your Content in any and all media or distribution methods (now known or later developed). You agree that this license includes the right for Emara Academy to provide, promote, and improve the services it provides and to make Your Content available to other companies, organizations or individuals who partner with Emara Academy for the syndication, broadcast, distribution or publication of Your Content on other media and services, subject to our terms and conditions for Your Content use..
We may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services or media. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any of Your Content, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to satisfy any applicable law, regulation, legal process or governmental request, enforce the Terms and Conditions, including investigation of potential violations hereof,detect, prevent, or otherwise address fraud, security or technical issues, respond to user support requests, or protect the rights, property or safety of Emara Academy, its users and the public.
Availability of the website
You acknowledge that it is technically impossible that the Website will be provided free of defaults and that we cannot take any responsibility for this, that defaults may lead to the temporary unavailability of the Website, and that the operation of the Website may be adversely affected by conditions and performances outside our control, such as, for example, transmission and telecommunication links between Emara Academy and you and between Emara Academy and other systems and networks.
Emara Academy may at any time, temporarily or permanently modify or interrupt, all or part of the Website in order to perform maintenance work and/or make improvements and/or changes to the Website. Emara Academy is not liable for any modification to or suspension or interruption of the Website.
Eligibility
The purchase of products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United States.
In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided.
The Website is only available to persons who meet Our terms of eligibility, those who hold a valid credit card by a bank acceptable to Emara Academy, and those who have authorized us to process a charge or charges on their credit card in the amount of the total purchase price for the product(s), including any taxes or delivery fee if applicable, which they purchase. Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit.
By making an order to purchase products(s), you expressly authorize Emara Academy to perform credit checks and to transmit or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit card, obtain an initial credit card authorization and/or authorize individual purchase transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, or errors in product or pricing information, that we are unable to obtain authorization for payment, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the Terms and Conditions or any other problem identified by us.
Emara Academy will store a record of your transactions for a minimum of 1 (one) year.
Once your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, it is a confirmation that we have received it.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Website, whether or not that product has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
By confirming your purchase at the end of the order process, you agree to accept and pay the full amount payable for the product(s) as set out in your order.
Prices and Payment Policy
If you are a customer whose credit card is not denominated in United States (“USD”), the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Prices will be shown in United States Dollar (“USD”).
We accept the following forms of payment:
All credit card payments are subject to validation checks and authorization by the issuer. If the issuer of the credit card refuses to authorize payment, we will not be liable for any delay or non-delivery. We will cancel your order and contact you for an alternative method of payment.
The details on the credit card used to make the payment must match the exact ID information of the cardholder as held by the issuer. Payment will be debited and cleared from your account upon completion of the order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit card to use it.
No credit cards’ details will be stored, sold, shared, rented or leased to any third parties except by our online payment gateway service provider.
We take reasonable care to make the Website secure. Rest assured that your card number will be protected using SSL (Secure Socket Layer). SSL is a security technology that encrypts your card details and provides a secure connection between Internet browsers and websites, allowing you to transmit private data online. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
Installment Policy
The client commits to paying the installments according to the agreed-upon dates and amounts.
The client is considered delinquent if they fail to make the due payments on the specified dates.
If the client fails to make a payment for more than ten (10) days past the due date, the course will be temporarily suspended on the eleventh (11th) day. The client may request reactivation of the course after settling all outstanding dues.
If the client fails to make a payment for more than thirty (30) days past the due date, their course subscription will be automatically canceled. The client may request reactivation after settling all pending installments in full within sixty (60) days from the due date.
The client has no right to request reactivation of the course after sixty (60) days from the due date, nor to request a refund for any paid amounts. These amounts are considered compensation for the usage rights granted before the suspension, whether temporary or permanent and are non-refundable under any legal circumstances.
All payments for courses on Emara Academy's website are subject to the refund policy published on the website and are non-refundable in cases of installment plans, promotional periods, or gifted enrollments from other clients.
The academy reserves the right to deny installment requests if courses were previously suspended due to non-payment.
The academy has the right to suspend a client's account in cases of verbal or physical misconduct toward academy staff, including defamation on social media or other platforms. Additionally, the academy reserves the right to seek appropriate compensation and to require the client to remove any harmful content.
The academy reserves the right to decline installment requests for another course if an existing installment plan remains unpaid.
Payment of the first installment signifies the client's acceptance of the academy’s installment policy, including any future amendments.
If a client repeatedly delays payment for more than ten (10) days beyond the due date, the academy reserves the right to permanently suspend course access, with no right to claim a refund. Any paid amounts will be considered compensation for the usage rights granted before suspension and are non-refundable under any legal circumstances.
The client acknowledges that the contact details registered on the website are accurate and serve as the official means of communication. If any changes occur, the client must inform the academy via email at contact@emaraacademy.com.
Return Policy
1- Subscription to Emara Academy’s courses is a Digital Subscription, so once you pay the subscription fees of the course by any means of payment available online, the course will be automatically enrolled on your account on Emara Academy website, and by receiving the course digitally you are not entitled to claim refunds for any reasons whether it is related to your time or inability to attend it for your own personal reasons or because of your different opinions from some of the opinions provided in the course, so it is preferable to watch the videos of Dr. Ahmed Emara on his YouTube channel to be aware more about his opinions and his thoughts before subscribing in any course.
2- The participant is entitled to refund the fees for courses that have not yet been launched (Pre Orders) which have not been received on his account on the Emara Academy website, but once the course is launched and digitally available on his account, he or she is not entitled to claim a refund or to replace it with another course.
3- Emara Academy has the right to cancel the customer's subscription in the course, which he paid for either permanently or temporarily, without refunding the amount paid and without any compensation for the courses in any of the following cases:
A- If the customer subscribed in the course and paid the fees in installments and failed to pay any of the installment on due date.
B- In the event that the customer violates any of the intellectual property rights clauses mentioned in the terms and conditions policy.
C- If the customer shared his account with people who are not family members according to the terms of the rights to watch the course.
For all claims regarding the refund of the paid amounts, just call our Customer Service who will be happy to assist you.
Content
Emara Academy provides no warranty as to the accuracy of the content on the Website, nor does it warrant that such content is error free or reliable or that your use of the content will not infringe the rights of third parties. Emara Academy does not warrant that the functional aspects of the Website or its content will be error free or that the Website, its content or the server that makes it available are free of viruses or other harmful components. If your use of the same results in any damage or the need for servicing or replacing property, material, equipment or data, Emara Academy is not responsible in any way for those costs. Emara Academy makes no warranty regarding the Website’s content, software, text, downloads, graphics or links, or any results from using the Website and you bear the entire risk of the completeness, accuracy or usefulness of any content on this Website. Emara Academy reserves the right to withdraw any content from the Website at any time and for any reason. Removal may be immediate and without notice. You confirm that Emara Academy is not liable to you or any third party for any such withdrawal.
The personal opinions in the products we sell, or any third parties with whom we are associated are their own opinions and is only for training and self-development purpose not for educational and medical treatment purpose.
We do not bear any responsibility because the participant was harmed by the courses due to his misunderstanding or due to his wrong application of the exercises or for any reason.
In the event of a difference between the text of the terms and conditions in the Arabic language and the English language, the text displayed in the Arabic language shall be approved and referenced
Emara Academy has the right to modify, add or delete any of the terms of this agreement at any time without notifying the subscribers, so please review the terms before making any payment.